Working: 8.00am - 5.00pm
Based in Lagos, Nigeria, Konrad & Company is a leading investigation and security consultancy firm committed to protecting your interests with precision, discretion, and integrity. We specialize in uncovering the truth and validating critical information that empowers businesses, institutions, and individuals to make informed decisions.
We deploy trained evaluators to anonymously assess service quality, compliance, employee behavior, and overall customer experience across retail, hospitality, and service-based businesses.
Gain real, unbiased insights into your customer experience and staff performance—so you can improve service delivery and stay ahead of competitors.
With a deep understanding of Nigeria's regulatory and operational terrain, we combine local expertise with globally recognized best practices to deliver accurate, actionable, and timely intelligence you can rely on.
At Konrad & Company, your reputation and resources are our priority. Every investigation is handled with utmost confidentiality, precision, and a commitment to the highest ethical standards.
Case: A health insurance company flagged a high-value claim for multiple surgeries allegedly performed over a six-month period. Action Taken: Our investigators visited the listed hospitals, interviewed medical personnel, and examined treatment records. Discrepancies were found in signatures, billing dates, and procedure codes.
Outcome: The claim was revealed to be fraudulent, saving the insurer over ₦12 million. Legal action was initiated against the claimant, reinforcing the insurer’s zero-tolerance policy for fraud.
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